FAQs

A card machine, also known as a point-of-sale (POS) terminal, is a device that allows businesses to accept credit and debit card payments from customers. The machine reads the card’s data via a chip or magnetic stripe, processes the payment, and sends the transaction details to the card issuer for approval. Once approved, the funds are transferred from the customer’s account to the merchant’s account.

Our card machines can accept various payment methods, including chip and PIN, contactless payments, mobile payments (such as Apple Pay and Google Pay), and magnetic stripe cards. We also support a wide range of credit and debit card providers like Visa, Mastercard, and American Express.

We pride ourselves on fast service. Typically, once your application is approved, your card machine can be set up and ready to use within 24 to 48 hours. Our team will guide you through the setup process to ensure everything is working smoothly.

Costs can vary depending on the type of card machine, the volume of transactions, and your specific business needs. Generally, costs include a monthly rental fee for the machine, transaction fees (a percentage of each sale), and possibly some additional fees for services like receipt printing or technical support. We offer competitive rates and will work with you to find the best solution for your business.

We offer flexible contract terms to suit different business needs. While some options may include long-term agreements for better pricing, we also provide more flexible, short-term contracts for businesses that require them.

We provide 24/7 technical support to ensure your card machine is always operational. Whether it’s a minor issue or a major problem, our dedicated support team is on hand to assist you promptly.

Yes, our card machines can accept international credit and debit cards, allowing you to serve customers from around the world. We also offer support for multi-currency transactions, depending on your needs.

Contactless payment is a fast and secure way to pay for goods and services by simply tapping a contactless-enabled card or mobile device on a card reader. The transaction is processed wirelessly using near-field communication (NFC) technology, and it’s typically quicker than chip and PIN or cash payments.

Our card machines comply with the latest PCI DSS (Payment Card Industry Data Security Standard) requirements, ensuring that all transactions are encrypted and secure. We also offer additional security features such as fraud detection tools and two-factor authentication to protect your business and your customers.

We provide detailed transaction reports that can be easily integrated with your accounting software, making reconciliation straightforward. Our systems are designed to ensure that payments are processed quickly and efficiently, helping you keep your accounts up to date.

Switching providers is easy with us. Simply contact our team, and we’ll guide you through the process, including terminating your current contract, transferring any necessary data, and setting up your new card machine.

Applying for a card machine with us is simple. You can fill out an application form on our website, or contact our sales team directly. We’ll guide you through the process, and once approved, your card machine will be delivered and set up quickly.

We serve a wide range of industries, including retail, hospitality, healthcare, professional services, and more. Our solutions are versatile and can be tailored to meet the specific needs of your industry.

Eligibility criteria does apply. You must have a trading history of at least three months and currently be taking payment online or via your card machine. It doesn’t have to be an FFP machine. Our cash advance application is open to all.

Repayments are reflective of your takings, if some months you take more than others, your repayments are flexible as a percentage of takings. So overall repayment depends on the size of the funding, the repayment percentage and your card turnover. There are no fixed monthly payments.

We will carry out a soft search that won’t impact your credit score. It will only show that a Financial Services Advisor has performed a search.

The amount you’re eligible for depends on your monthly revenue and how long your business has been operating. We review your application to find and get the maximum amount available to you. You’ll get a quote once you’ve input these details at the start of the application process. However, your initial quote may vary from the final amount awarded.

The maximum repayment period available is one year, typically to be repaid within 6-9 months.

No. You will only pay back the percentage of your takings agreed up front.

A Merchant Cash Advance (MCA) is a type of business financing that provides you with a lump sum of cash in exchange for a percentage of your future credit and debit card sales. It’s an alternative to traditional business loans, offering flexible repayments that mirror your cash flow.

Once approved for a Merchant Cash Advance (MCA), you receive a lump sum payment that you can use for your business needs. Instead of fixed monthly payments, a percentage of your daily credit and debit card sales is automatically deducted to repay the advance. This means your repayments fluctuate with your business performance—higher on busy days and lower on slower days.

An MCA can be used for a variety of business purposes, including purchasing inventory, upgrading equipment, funding marketing campaigns, covering payroll, or managing cash flow. It’s a flexible financing option that can be tailored to your business needs.

Unlike traditional loans, which require fixed monthly payments, a Merchant Cash Advance (MCA) is repaid through a percentage of your daily card sales. This makes it more flexible, as repayments adjust based on your business’s performance. Additionally, MCAs often have a faster approval process and are easier to qualify for, even if you have a less-than-perfect credit history.

No, a Merchant Cash Advance (MCA) does not require collateral. The advance is repaid through your future card sales, which reduces the risk for the lender and eliminates the need for traditional collateral.

Yes, many businesses choose to renew or refinance their Merchant Cash Advance (MCA) once a significant portion of the advance has been repaid. This can provide additional funding for new business needs and help manage ongoing cash flow.

A Merchant Cash Advance (MCA) is generally not reported to credit bureaus, so it won’t directly affect your personal or business credit score. However, if you default on the agreement, it could have an impact on your credit.

Yes, you can still qualify for a Merchant Cash Advance (MCA) even if you have an existing loan. However, your overall financial situation and ability to manage multiple repayments will be considered during the approval process.

A Merchant Cash Advance (MCA) is ideal for businesses that have a consistent flow of card sales and need quick, flexible funding. It’s particularly suitable for businesses that may not qualify for traditional loans due to credit issues or lack of collateral. Our team can help you assess whether an MCA is the best option for your business.

The amount of the Merchant Cash Advance (MCA) is determined based on your average monthly card sales. Generally, you can receive an advance equal to 80% to 150% of your monthly card sales. Our team will assess your sales history and financial situation to determine the appropriate advance amount.